Managed Services for Enterprise Networks are underpinned by our consistent global investment in skilled technical resources and ITIL-aligned infrastructure management tools and processes. The service is delivered and supported by our Global Delivery Centers together with experienced local resources ensuring consistent achievement of contractual commitments.
The services are delivered in a cost effective and highly scalable model to meet your individual requirements for network management augmentation.
Managed Services for Enterprise Networks are designed to optimize network device availability and performance. They are delivered as a set of ITIL-aligned service elements combined into three service packages:
- MSEN Premier
- MSEN Advanced
- Insite Essentials
Insite Essentials provides basic service elements including service level and incident management. The Advanced and Premier services provide higher levels of management support, including change management and release and deployment management.
With these individual services, you can leverage the advantages of our investment, global presence, and expertise. Realizing the benefits of increased cost-efficiency, predictability, and repeatability while retaining near real-time management insight.