Improve performance and free up your limited resources
Our Proactive Support Services reduce the complexity of your IT operations and increase your operational effectiveness. We proactively handle many of your standard IT processes, freeing up valuable staff and management time to devote to innovation. Take advantage of our modular services, giving you the flexibility and support you need, while reducing your total operating costs.
Our Proactive Support Services
Annual Version Updates
Improve version control and reduce risk with a managed annual update process.
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Asset Tracking and Analytics
Advanced insights to help you take control of your Cisco estate.
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Availability and Capacity Monitoring
Monitor the the performance of your ICT infrastructure, improve asset lifecycle management, and reduce downtime.
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IT Integration Services
Close the gap between your IT team, your vendors, and your service providers.
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Move, Add, Change, Delete
Simplify and accelerate your change control and fulfillment processes.
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Proactive Problem Support
Improve ICT operations and infrastructure availability through proactive problem identification and root cause analysis.
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Service Delivery Assurance
Gain an advantage with optimized service delivery and continuous improvement.
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Technical Account Management
Ensure that your ICT environment runs smoothly, efficiently, and productively.
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Proactive Support Services for Unified Collaboration
Maximize availability and improve performance in your collaboration environment.
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Why choose NTT?
Breadth of support
Support over 47 technologies in 14 local languages worldwide.
Deep experience
Supporting 6 million assets within 6,000 clients across five continents.
Industry recognition
2018 TSIA STAR award for Transformation of our Support Services for delivering data-driven, client-centric support services.
Global service delivery
Globally integrated service delivery model operating to ITIL standards, delivers consistent service wherever you operate.
