Move to Cloud Connected CX
Enabling a connected contact center experience
Cloud driven contact center experiences
Cloud-based contact-center solutions transform, accelerate and future-proof customer engagement experiences. We enhance your organization’s customer experience strategy by deploying an intuitive and personalized cloud-based contact center solution to remain connected to your customers. This enables your organization with an agile, scalable and consumption-based model, allowing you to respond to modern customer expectations. With our respected contact center development modelling and strategic partnerships with leading technology providers, we’re able to ensure a connected customer experience – wherever and whenever they are.
Our products and services
Customer Experience Technology
Create power connections and enhance customer and business value.
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Customer Experience Advisory Services
Deliver business value through improved customer experiences.
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Managed Customer Experience Services
Create exceptional customer experiences through contact center evolvement and by capturing the advantages of next-generation technologies.
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Technical Services
Design and deploy your digital transformation initiatives quickly and effectively.
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Why choose NTT?
Deep customer understanding
We enabled over 7 billion customer engagements each year.
Delivering expertise
We employ over 1,000 dedicated CX experts around the world and have 8,000 people delivering bespoke outsourcing solutions.
Extensive experience
More than 25 years designing connected customer experiences for our clients.
Industry respected
We have 21 years as published experts, with 34 years of thought leadership and innovation.
