Understand, personalize, automate and accelerate your customer experience
We deliver value for your customers, employees and organization at every touchpoint, creating differentiated, intuitive, personalized and hyper automated experiences. Our advisory, consulting, managed and outsourced services, promise to enable the growth of your customer base value through accelerated acquisition, effortless consumption and brand promotion.
Our solutions
Customer Experience Advisory Services
Deliver business value through improved customer experiences.
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Customer Experience Technology
Create power connections and enhance customer and business value.
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Managed Customer Experience Services
Create exceptional customer experiences through contact center evolvement and by capturing the advantages of next-generation technologies.
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Technical Services
Extensive experience and skills to support your digital transformation; design, deploy, and resource your ICT environment.
Read moreLatest thinking
Together we do great things
Empowering and delighting customers with an omnichannel contact center
Watch the videoHow one of Japan’s highest-quality contact centers is using AI
Read moreWhy choose NTT?
Extensive experience
800 Clients managed with over 100,000 seats through our Managed Services for contact centers.
Deep customer understanding
We have 10 years of experience delivering contact center solutions as-a-service (CCaaS), and the solutions we’ve deployed enable over 7 billion customer engagements each year.
Delivery expertise
We employ over 1,000 dedicated CX experts around the world and have 8,000 people delivering bespoke outsourcing solutions.
Respected
We have 21 years as published experts with our Global CX Benchmarking Report. We’re market citizens with 34 years of transformation and innovation thought leadership.
