Move to Cloud Connected CX 

Enabling a connected contact center experience

Cloud driven contact center experiences 

Cloud-based contact-center solutions transform, accelerate and future-proof customer engagement experiences. We enhance your organization’s customer experience strategy by deploying an intuitive and personalized cloud-based contact center solution to remain connected to your customers. This enables your organization with an agile, scalable and consumption-based model, allowing you to respond to modern customer expectations. With our respected contact center development modelling and strategic partnerships with leading technology providers, we’re able to ensure a connected customer experience – wherever and whenever they are.

Our products and services

Why choose NTT?

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Deep customer understanding 

We enabled over 7 billion customer engagements each year. 

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Delivering expertise 

We employ over 1,000 dedicated CX experts around the world and have 8,000 people delivering bespoke outsourcing solutions.

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Extensive experience

More than 25 years designing connected customer experiences for our clients.

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Industry respected 

We have 21 years as published experts, with 34 years of thought leadership and innovation.