Understand, personalize, automate and accelerate your customer experience

We deliver value for your customers, employees and organization at every touchpoint, creating differentiated, intuitive, personalized and hyper automated experiences. Our advisory, consulting, managed and outsourced services, promise to enable the growth of your customer base value through accelerated acquisition, effortless consumption and brand promotion.

Our solutions

Together we do great things

Empowering and delighting customers with an omnichannel contact center

How one of Japan’s highest-quality contact centers is using AI

Why choose NTT?

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Extensive experience

800 Clients managed with over 100,000 seats through our Managed Services for contact centers.

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Deep customer understanding

We have 10 years of experience delivering contact center solutions as-a-service (CCaaS), and the solutions we’ve deployed enable over 7 billion customer engagements each year.

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Delivery expertise

We employ over 1,000 dedicated CX experts around the world and have 8,000 people delivering bespoke outsourcing solutions.

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Respected

We have 21 years as published experts with our Global CX Benchmarking Report. We’re market citizens with 34 years of transformation and innovation thought leadership. 

We’re here to help!

We partner with organizations around the world to shape and achieve outcomes through intelligent technology solutions.

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