Increase return on investment, reduce operational complexity and improve governance and security posture
New business demands are driving the need for software-defined infrastructure (SDI) to support applications, innovation and agility. SDI should allow organizations to optimize their IT operations, increase efficiency and improve infrastructure availability while reducing costs. However, few organizations are truly experiencing these benefits due to a lack of the technical skills and expertise, resulting in low adoption of programmable infrastructure functionality. Our SDI Services support multi-vendor, software-defined, programmable infrastructure investments ensuring business demands are met and our strategically designed adoption success plays will assist in realizing the full capabilities of SDI.
Helping organizations maximize their infrastructure investments
We offer four progressing service offers with optional add-on services, allowing you the flexibility to closely align our services with your business requirements.
- Software Management (Offer 1) – easy and flexible license management
Simplifies administration and management of software licensing across vendors by providing consolidated views of your software estate through a Digital Wallet and acting on fulfilment requests.
- Software Deployment & Compliance (Offer 2) – faster onboarding and deployment
Delivery of consistent multivendor technical services for network redesign and deployment, helping you gain control of your software-defined infrastructure investments with ongoing feature reviews and activation services.
- Operational Support (Offer 3) – improved operational KPIs
Offloads operational management tasks from in-house staff including proactive monitoring, change management for patch lifecycle management, problem management with root cause analysis, and recommendations and compliance management by leveraging the digital intelligence, automation and orchestration delivered through our service platform.
- Software Lifecycle Assurance (Offer 4) – optimized business outcomes
Enables continuous and ongoing operational improvement in multivendor lifecycle management by providing recommendations to optimize software purchases and improve compliance and performance based on NTT best practices.
SDI Services includes a Digital Wallet, accessed through Manage Centre providing full visibility of multivendor software licenses, usage and assurance status, giving insight to purchasing and renewal decisions, and enabling smart licensing for on-premise and subscription software. Our Digital Intelligence capabilities provide rapid diagnostics, proactive notifications and predictive insights to accelerate resolution and improve decision making. Our Adoption Dashboard enables strategically positioned adoption services based on specified triggers to increase the usage of features and capabilities and in turn deliver business value while increasing the return on investment of SDI.