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Proactive Problem Support

Improve ICT operations and infrastructure availability

Minimize future downtime

Our Proactive Problem Support Service enables you to stay ahead of issues through proactive problem identification, root cause analysis, and solution definition. We can help you reduce network downtime, improve infrastructure performance, and accelerate incident prevention.

Why choose NTT?

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Global support

Support over 47 technologies in 14 local languages worldwide.

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Deep experience

Supporting 6 million assets within 6,000 clients across 5 continents.

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Trusted partner

Cisco’s #1 global partner and many major vendor’s #1 or #2 partner.

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Industry recognition

2018 TSIA STAR award for Transformation of our Support Services for delivering data-driven, client-centric support services.