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Managed Customer Experience Services

Maximize the business advantage created by your digital strategy

Optimize your customer experience strategy for ultra-connected experiences

Make each engagement a great experience. Access agile, high-performing CX Services and solutions to realize your digital business strategies. Allow us to design, integrate and manage your entire CX ecosystem, utilizing best-in-class cloud, hosted, on-premise and hybrid platforms. This simplifies management operations and ensures end-to-end security of your data. Use our services to help you exploit the potential of omnichannel customer journey management applications, robotic process automation, and AI.

We’re investing in growing our portfolio of great content.

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Why choose NTT?

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Industry leadership

Over 700 CX managed service clients – over 100,000 seats deployed globally.

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Trusted advisor

Consulting-led CX managed service design, based on market leading practices.

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Proven expertise

Over 7,000 skilled resources delivering bespoke CX solutions globally.

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Global partner ecosystem

Long-term strategic relationships and commitment to the highest levels of tier one vendor certification.