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Customer Experience Technology

Creating powerful connections and enhance customer lifetime and business value through intelligent technology, design, and consulting

Understand, design, and deliver extraordinary customer experience value, moving beyond technology

As global market leaders, we create superior customer journeys by connecting you to your customers whenever and wherever they are through their channel of choice. With an experience-centric business model, supported by over 30 years of expertise enabling more than 7 billion customer interactions. We understand, personalize, engage, automate, and optimize your customer experience to create greater value for your customers and your business, providing an end-to-end capability to help you deliver and manage your CX aspirations and objectives.

Why choose NTT?

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Outcome driven

Solutions deployed to enable over 7 billion customer interactions annually.

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Seasoned professionals

10 Years delivering 'as-a-service' contact center solutions, empowered by more than 1000 dedicated CX experts around the globe.

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Industry leadership

Over 700 CX managed service clients – over 100,000 seats deployed globally.

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Global partner ecosystem

Long-term strategic relationships and commitment to the highest levels of tier one vendor certification.