28 July 2020
NTT Ltd. supports an international financial data company with digitalized data center services in Hong Kong
Enhances operational efficiencies for remote work during a global pandemic for data center clients
Hong Kong – 28 July 2020 – NTT Ltd., a world-leading global technology services provider, is providing digitalized services to support its data center clients in Hong Kong, including an international financial data company to overcome constraints caused by COVID-19. With global guidelines preventing the client from accessing their data center, NTT Ltd. supported them with a full suite of infrastructure management services to enable them to remotely manage their ICT assets via an online portal.
Launched last year, the digitalized services allow clients of NTT Ltd’s data centers in Hong Kong, to sign up for services such as SmartHand, Remote Hand and Cross Connect, to remotely manage their ICT assets and delegate IT management and maintenance tasks to NTT Ltd. The streamlined ordering process allows clients to sign up for these services via the online platform anytime, anywhere. NTT Ltd.’s data center operators are readily available to provide onsite services to manage clients’ ICT equipment.
As physical access to the data center was restricted during the pandemic, a digitalized process and full suite managed services allow the financial data company to continue managing their ICT infrastructure in NTT Ltd.’s Hong Kong data center. The online portal has also enabled the client to monitor real-time data center performance and usage, including tracking of service request status, credit balance, and billing information.
“The global pandemic has shown us and our clients the importance of a quick response. As a leading global data center provider, NTT Ltd. aims to provide our clients with a resilient and secure data center infrastructure, as well as end-to-end managed services and innovations to support our clients’ business continuity,” said Steven So, EVP, Group ICTI, Data Center Services, APAC, NTT Ltd.
NTT Ltd.’s data centers provide state-of-the art, secure and interconnected solutions that extend across a global platform. Its reach spans across 20 countries, with more than 160 data centers, each holding industry leading design and operational credentials. As a carrier-neutral operator, NTT Ltd.’s connectivity-rich data center network provides a scalable and resilient platform, enabling clients with the innovation and growth environment they seek. NTT Ltd. currently operates two data centers in Hong Kong – the Hong Kong Financial Data Center and Tai Po Data Center.
To support organizations in navigating the new normal with enhanced resilience, NTT Ltd. also offers a full suite of business continuity solutions that are secure by design, such as Modern Collaboration, Secure Remote Access, Hybrid Cloud VDI, Digital Event, Cloud Hosting and Security Solutions. NTT Ltd. is the listed service provider on the reference list of the Distance Business (D-Biz) Programme launched by the Innovation and Technology Commission (ITC) of the HKSAR Government, which supports Hong Kong enterprises to continue their business and services with the adoption of IT solutions during the pandemic.
Please visit communication.hello.global.ntt/HK_D-Biz_2020 for details.
About NTT Ltd.
NTT Ltd. is a leading global technology services company. We partner with organizations around the world to shape and achieve outcomes through intelligent technology solutions. For us, intelligent means data driven, connected, digital and secure. As a global ICT provider, we employ more than 40,000 people in a diverse and dynamic workplace that spans 57 countries, trading in 73 countries and delivering services in over 200 countries and regions. Together we enable the connected future.
Visit us at hello.global.ntt