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Service descriptions

Please read carefully: Dimension Data, NTT Communications and NTT Security are now part of the NTT Ltd Group of companies. The Service Descriptions for some of the Dimension Data, NTT Communications and NTT Security service offerings are located on this webpage. When these are referenced in specific agreements and order forms, these Service Descriptions together with any related Terms and Conditions form the basis of your contractual relationship with us. Please take the time to read them. Prior versions of the Service Descriptions and related documents are not displayed on this webpage. Please contact your NTT representative for prior versions.

Global

Cloud

  1. Public IaaS service descriptions
  2. Service Description for Optional Service (SDOS)

Security

  1. Device Management Enhanced - service description
  2. Device Management Standard - service description
  3. Endpoint Security Services - service description
  4. Enterprise Security Monitoring - service description
  5. Managed External/Internal Vulnerability Scanning - service description
  6. Secure Long Term Log Storage - service description
  7. SecureCall Service Description - English  |  Leistungsbeschreibung: SecureCall – Deutsch  |  Services techniques de sécurité (TSS) 
  8. Service Management - service description
  9. Support Update Service (SUS) - service description
  10. Technical Account Management - service description
  11. Threat Detection - service description
  12. Web Application Firewall as a Service - service description
  13. Web Security Service - service description

Americas

NTT Cloud (CaaS)

  1. Americas Cloud Services for Oracle (CSfO) services description
  2. Cloud Services for Microsoft (CSfM) services description

Collaboration and Productivity

  1. CLM service description
  2. Cisco WebEx Service - product description
  3. Managed Collaboration Services - client service description

Managed Services

  1. Managed Hybrid Infrastructure Services - service offer specifications
  2. Managed Services for Cisco Unified Communications - service description
  3. Managed Services for Contact Center - service description

Security

  1. Enterprise Security Monitoring Service - client service description
  2. Security Device Management - client service description
  3. Threat Detection Service - client service description
  4. Vulnerability Management Service - client service description

Technical Services

  1. Installation Service - product description
  2. Staffing Service - product description
  3. Staging Service - product description

Support Services

  1. Proactive Support Services – client service description
  2. Uptime Service Plans - client service description

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