Control and manage your MACD costs
Minimize the time and costs associated with managing the move, add, change, and delete process for hardware and software. With Move, Add, Change, Delete you can improve your processes, maximize operational efficiencies, and reduce administrative costs.
Accelerate processes, improve operational efficiencies, and reduce costs
Moves, Adds, Changes, Delete (MACD) ensures that you can better coordinate and manage changes to your ICT assets, accelerate your processes, improve operational efficiencies, and reduce administration costs.
Our expertise, skills, and automated tools and processes maximize efficiency, minimize risk, and reduce human error.
With prepaid time blocks of service units, you can implement standard changes quickly. Through Manage Center you can monitor use of your time blocks, add units, and view reports.
You can use our MACD service for:
- installation of software updates or patches
- configuration of, and changes to, covered assets
- software provisioning of IP phones
- adding or deleting access credentials
By using our MACD service you can:
- reduce downtime from failed changes
- relieve the pressure on your internal teams
- improve reporting accuracy
- Improve cost-control
Why choose NTT?
Industry recognition
2018 TSIA STAR award for Transformation of our Support Services for delivering data-driven, client-centric support services.
Breadth of support
Support over 47 technologies in 14 local languages worldwide.
Deep experience
Supporting 6 million assets within 6,000 clients across five continents.
Global service delivery
Globally integrated service delivery model operating to ITIL standards, delivers consistent service wherever you operate.
