Moves, Adds, Changes, Delete (MACD) ensures that you can better coordinate and manage changes to your ICT assets, accelerate your processes, improve operational efficiencies, and reduce administration costs.
Our expertise, skills, and automated tools and processes maximize efficiency, minimize risk, and reduce human error.
With prepaid time blocks of service units, you can implement standard changes quickly. Through Manage Center you can monitor use of your time blocks, add units, and view reports.
You can use our MACD service for:
- installation of software updates or patches
- configuration of, and changes to, covered assets
- software provisioning of IP phones
- adding or deleting access credentials
By using our MACD service you can:
- reduce downtime from failed changes
- relieve the pressure on your internal teams
- improve reporting accuracy
- Improve cost-control