CLM – Conferencing and Collaboration
Optimize the management of your conferencing and collaboration services
Measure adoption and reduce costs
Enabling effective collaboration between your employees and across your customer base is a critical success factor in the modern organization. In a working environment that is rapidly changing, the collaboration tools adopted by your employees can make or break their productivity. And without proper governance, adoption of platform features and calling services can drive up costs. Communications Lifecycle Management (CLM) Conferencing Analytics provides real time visibility into the adoption, behaviors, and costs, all within consolidated analytics dashboards in order to enable you to deliver these services optimally aligned to your business goals and budgets.
Optimize your collaboration and conferencing usage and costs
CLM Conferencing Analytics gives you a consolidated view of your entire collaboration environment – across all your audio, web, and video conferencing services.
Monitor costs, usage patterns and employee conferencing behaviour, anywhere, and on any device. Capture detailed analysis of meetings among geographically dispersed colleagues and clients and implement policies to ensure a cost efficient and strategically optimized collaboration environment.
Our Conferencing Analytics service is hosted in our global Managed Cloud Platform, so your data is secure and always available. Our service gives you full visibility into your organization’s conferencing, collaboration and audio usage, enabling you to proactively manage adoption, govern behaviour and optimize the costs of your conferencing platforms.
Using our Communication Lifecycle Management platform, you can manage the complexity of your collaboration services and expenses across multiple platforms, including Cisco WebEx Meetings, Cisco Webex Teams, Microsoft Teams and Zoom.
To get started with CLM Conferencing Analytics, visit the registration page and connect your conferencing vendors. This service is designed for conferencing administrators, so you’ll need admin credentials (or need to know someone who does) within your conferencing platform to get set up. Your data will be extracted, transformed, and loaded into our privacy secure and GDPR complaint analytics platform.
Why choose NTT?
Cross-technology expertise
Across multiple technology areas leveraging strong global partnerships with leading technology vendors.
Industry leader
Microsoft 2018 Modern Workplace Transformation Partner of the Year.
Depth of support
We provide Support and Managed Services for more than 1 million collaboration seats across Cisco, Alcatel, and Microsoft technologies.
Expert status
We’re the only systems integrator with Apple, Microsoft and Cisco global partnerships.
