Supporting clients through cloud adoption

With customer experience forming an essential differentiator for most organizations, cloud-based technology increasingly plays an essential role in helping to elevate these experiences. Cloud enabled technologies help improve experiences for customers, workforce and partners, connecting channels, artificial intelligence, analytics and the internet of things in an accelerated, highly adaptive and cost-effective manner. Our journey to the cloud framework drives repeatable outcomes and supports you with cloud adoption.

Why choose NTT?

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Proven accelerated methodologies

We have the expertise to help our clients articulate their strategic CX ambitions and to support them in delivering connected experiences, underpinned by the technology they need.

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Delivery expertise

We employ over 1,000 dedicated CX experts around the world and have over 8,000 people delivering bespoke outsourcing solutions.

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Respected

We have 23 years of experience as published experts: Global CX Benchmarking Report; and market citizens with 34 years of delivering thought leadership transformation and innovation.

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Deep customer understanding

The solutions we’ve deployed enable over 7 billion customer engagements each year and 10 years of delivering contact center solutions as-a-service (CCaaS).

We’re here to help!

We partner with organizations around the world to shape and achieve outcomes through intelligent technology solutions.

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