Driving customer experience excellence 

NTT and Genesys are both recognized global market leaders in customer experience. Together, we create superior customer journeys by connecting end-customers to your business  ̶  whenever and wherever they are  ̶  through their channel of choice. This approach increases your ability to retain customers, grow sales, compete and increase employee productivity, all ultimately reducing costs. We do this using our deep understanding of CX, with over 25 years of joint engagements and 330 joint customers.

Our solutions

Why choose NTT?

A circle with four squares in the middle indicating positioning

Leading global partner 

We’re Genesys’ only Global Gold Partner, providing access to the best skills wherever you are located.

A circle with four squares in the middle indicating positioning

Solutions fit for purpose 

We provide Genesys solutions in the cloud, on-premise, and as a hybrid model, to fit wherever you are on your CX roadmap.

A circle with four squares in the middle indicating positioning

Shared strategic vision 

We have joint strategic alignment and executive engagement with ongoing investment in R&D.

A circle with four squares in the middle indicating positioning

Proven and trusted capabilities 

We have the largest base of Genesys customers, meaning you can benefit from best practice from your own and adjacent markets.